USER GUIDE

How to add a Router to your account

After buying, add your router to the My Routers page to track its device type, activation date, expiry and renew when needed. You must log in first.

VIDEO WALKTHROUGHWatch
  1. 01

    Open the Account menu → Purchased routers

    After logging in, click your account name at the top right (1), then choose "Purchased routers" (2) in the menu to open the My Routers page.

    STEP 01🔍 Click to zoom
  2. 02

    Click "Add device"

    On the My Routers page, click "Add device" to add a router you bought (by its Wifi name).

    STEP 02🔍 Click to zoom
  3. 03

    Enter the exact Wifi name of your router

    Enter the exact Wifi name your router broadcasts (the name you set when buying/setup) in field (1), then click "Add" (2). The Wifi name is the key the system uses to identify your router.

    STEP 03🔍 Click to zoom
  4. 04

    View info & renew your router

    Your router appears in the list with its device type, activation date and expiry date. When needed, click "Renew" right on the router card to extend it quickly.

    STEP 04🔍 Click to zoom

Frequently asked questions

Where is the Wifi name from?

It is the Wifi network name your router broadcasts — you set it when ordering (see the buy-router guide). It must be entered exactly to add the device.

Why add the router?

To track the expiry, get renewal reminders and renew quickly from your account — no manual contact needed.